Privacy Policy
1. Introduction
Gestiones BV SpA ("we", "us", "our") is committed to safeguarding the privacy of our clients, users, and other stakeholders. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services, including our website, platforms, third-party connections, APIs, and analytics tools.
2. Data We Collect
We collect various types of personal information to provide, maintain, and improve our services:
Personal Information: Name, email address, phone number, job title, company information.
Usage Data: Information about how you interact with our website, platform, and tools, including IP address, browser type, device identifiers, location data, cookies, and similar tracking technologies.
Third-Party Data: Information obtained via integrations with third-party services and APIs, including data from advertising platforms, social media, CRMs, and analytics providers.
Transaction Data: Payment details and records of services purchased.
3. How We Use Your Data
The data we collect is used to:
Provide Services: Deliver our analytics, insights, and reporting services.
Improve Services: Monitor and improve the performance of our platforms and tools.
Marketing and Communication: Send promotional materials, newsletters, or service-related announcements.
Customer Support: Respond to inquiries, provide technical assistance, and resolve issues.
Compliance: Meet legal obligations and enforce agreements, including fraud detection and prevention.
4. Legal Basis for Processing
We process personal data under the following legal bases:
Consent: Where you have provided consent to the processing of your personal data.
Contractual Necessity: Where processing is required to fulfill our contractual obligations to you.
Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving services, security, or conducting analytics, except where such interests are overridden by your data protection rights.
Legal Obligation: To comply with applicable legal requirements.
5. Sharing of Personal Data
We share your data with:
Service Providers: Third parties that assist us in providing our services, such as cloud hosting providers, payment processors, analytics tools, and marketing platforms. All such providers are contractually obligated to safeguard your data.
Third-Party Integrations: APIs, platforms, and tools with which you or we integrate, such as advertising networks, CRM systems, or social media platforms.
Affiliates: Other entities under common control as part of internal business processes.
Legal Compliance: Authorities, regulators, or courts when required by law or in connection with legal proceedings.
6. International Data Transfers
We may transfer your personal information to countries outside of your home jurisdiction, including to countries that may not provide the same level of data protection. In such cases, we will ensure appropriate safeguards are in place, including the use of standard contractual clauses approved by relevant regulatory authorities.
7. Data Retention
We retain personal data for as long as necessary to provide our services, fulfill contractual and legal obligations, resolve disputes, and enforce our agreements. Once no longer necessary, personal data will be securely deleted or anonymized.
8. Security Measures
We employ industry-standard security measures to protect your personal data, including:
Encryption: Data is encrypted in transit and at rest where applicable.
Access Control: Only authorized personnel can access personal data.
Monitoring: Regular audits and monitoring of systems for vulnerabilities or breaches.
Incident Response: Established procedures to respond to data breaches or other security incidents.
9. Your Data Protection Rights
You have the following rights concerning your personal data:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request correction of any inaccurate or incomplete personal data.
Right to Erasure: You can request the deletion of your personal data, subject to legal or contractual limitations.
Right to Restrict Processing: You can request that we limit the processing of your data.
Right to Data Portability: You can request your personal data in a structured, machine-readable format.
Right to Object: You can object to the processing of your personal data based on legitimate interests or direct marketing purposes.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to track the activity on our platform and store certain information. Cookies are used for:
Authentication: Identify and remember users.
Analytics: Understand how users interact with our services.
Marketing: Deliver targeted advertising based on your preferences.
You can control or disable cookies via your browser settings; however, doing so may affect your ability to use some features of our services.
11. Third-Party Services and APIs
Our services integrate with various third-party tools, platforms, and APIs (such as Google Analytics, Meta Platforms, etc.). These third parties may collect, store, or process data based on their privacy policies. We encourage you to review the privacy policies of any third-party services you interact with through our platform.
12. Children’s Privacy
Our services are not intended for use by individuals under the age of 16. We do not knowingly collect or solicit personal data from minors. If we become aware that we have inadvertently collected personal information from a minor, we will take steps to delete such data.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date, and where required by law, we will notify you of any significant changes via email or through our platform.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: legal@gestionesbv.com